First  All our work is 100% Guaranteed.  What does that mean?  If for any reason you are not happy with something we have cleaned we will re-clean it.  If you are still not happy we will refund your money for that area/item.

Second  You can trust that our in-home estimates are complete and priced fairly, in writing, and will never contain any hidden surprises.

Third  You can trust that you and your home will be treated with the respect and care you expect and deserve.

Fourth  Although our equipment and cleaning products are very effective, they are guaranteed safe for your family and pets.

Fifth  We value your time as much as you do.  We offer appointment times with only a two hour window so you won't have to wait all day.  We promise not to take you for granted and will call in the event we will be more than 10 minutes late for your schuduled appointment.

Sixith  Our technicians will do the job right the first time.  Hogan's Carpet & Upholstery Cleaning is an owner operated business.  We won't send a disinterested technician with no stake in his work to your home.  Each member of our staff is a family member or has been with us for 10 plus years, and has a vested interest in the welfare of our reputation.

Seventh  Technicians are trained and certified by the IICRC.  You cannot buy these credentials, you must earn them by attending classes, hands on learning and then pass examinations.  Then and only then can a technician be certified by the most prestigious governing body in the carpet and upholstery cleaning industry.